Shipping Policy

Thank you for shopping with Aurova. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days.

  • Orders are processed Monday through Friday, excluding holidays.

  • Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

  • United States: 5–12 business days

  • Canada: 7–15 business days

  • United Kingdom: 5–10 business days

  • Australia & New Zealand: 7–15 business days

  • Europe: 6–15 business days

  • Rest of the World: 10–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping rates are calculated at checkout based on your location.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email. Tracking information may take 24–72 hours to update after shipment.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue and provide an appropriate solution.

Contact Us

If you have any questions about your shipment, please contact our customer support team. We're always happy to help. contactus@aurovastore.com